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Alpha AI Helpdesk

Alpha AI
Helpdesk

The Talking News Federation's intelligent support system. Streamlined email ticketing with AI-powered assistance and CiviCRM integration.

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Email Integration

Automatic email-to-ticket conversion with thread tracking and smart routing.

AI-Powered Drafts

Intelligent response suggestions and intent classification to speed up support.

CiviCRM Sync

Automatic contact lookup and activity logging in your CiviCRM instance.